Refund policy
Regarding returns, defective products, and cancellations: Please note that as a general rule, we do not accept returns or cancellations due to customer convenience.
About defective products
・If you receive a defective product, please contact us from the inquiry page.
・We will accept refunds or exchanges only if the product is found to be defective, such as package damage or foreign objects being mixed in.
・If the item is limited edition and out of stock, we may not be able to accept an exchange and only offer a refund.
Return deadline: Within 7 days after receiving the product
About defective products
・If you receive a defective product, please contact us from the inquiry page.
・We will accept refunds or exchanges only if the product is found to be defective, such as package damage or foreign objects being mixed in.
・If the item is limited edition and out of stock, we may not be able to accept an exchange and only offer a refund.
Return deadline: Within 7 days after receiving the product